We have an amazing Clinical Support Team who is available to every customer during treatment to guide and provide instruction if the treatment is not progressing as anticipated. We will be happy to explain more about our guarantees and treatment information.įor starters, everyone's dental anatomy is different and each customer may always reflect results at different rates. Thank you for leaving this feedback we understand your frustration and always work our best to improve our customer experience. I reached out to them and they said, "Just get back on it and you'll be good." The only time I ever had a problem was when I was the problem and didn't follow the schedule. But whenever the restrictions lifted, I was out more and taking my aligners out more. Being forced in the home, it was a bit stricter to keep to the process. I don't make food for myself so I eat out all the time. It was the middle of the pandemic so I didn't have to leave my home. When I first started, there was no app to keep track of the data and the progress. I still haven't finished but they make it super easy. I chipped my very back tooth in the middle of the process. Their price was also way better than others on the market. I'm not covering my mouth anymore when I laugh. I see my smile every day and it's what I wanted. Stay away, see your dentist, and get an actual professional to address your orthodontic needs. Instead, I have experienced excruciating pain, incurred hundreds of dollars in medical expenses, and suffered undue physical discomfort caused by these aligners. As a consumer, I trusted that the product would improve my oral health and enhance my smile. I am deeply disappointed with the entire Byte at-home braces system and the subsequent lack of support and accountability. The lack of acknowledgment and resolution from this company only serves to reinforce my belief that this entire experience is not only a disappointment but also a clear indication of the dishonest practices employed by this company. I have made multiple attempts to contact your customer support team to voice my concerns and request a refund, I have sent the document and the note from my doctor stating my allergy and that MUST discontinue However, to my utter disappointment, I have not received a satisfactory response thus far. It is distressing to know that the product I trusted to improve my dental alignment has instead caused me significant harm and has exacerbated my pre-existing health conditions. I have been prescribed antibiotics on 3 occasions to address the resulting infections from wearing these aligners.Ĭonsidering the severity of the adverse reactions I experienced, my PCN has come to the conclusion that either I am allergic to a component in the aligner material and, that the craftsmanship of the aligners caused aberrations and cuts. The aligners not only caused intense soreness but also led to severe cuts and abrasions inside my mouth, necessitating medical intervention. Unfortunately, from the very beginning, I experienced excruciating pain and discomfort. When I initially received the aligners from Byte, I followed the instructions diligently and began wearing them as directed.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |